FREQUENTLY ASKED QUESTIONS
Where can I buy Road Choice Parts?

Road Choice truck parts are available for purchase at more than 600 retail locations throughout North America or exclusively online through our retail network on PartsASIST™. You can trust that our knowledgeable retailers will make sure you leave confident that you have the correct parts for your fleet.

Interested in bus parts? Please contact us via this form for more information.

Do you have parts catalogs?
We offer an array of resources to support your business. From catalogs and parts manuals to safety data sheets (SDS) and videos, we’ve covered our Road Choice products’ unique features and benefits.
Can I order Road Choice parts online?

Road Choice truck parts are conveniently available for purchase online through our e-commerce solutions, PartsASIST™. 24 hours a day, 7 days a week, 365 days a year, your parts can be delivered either directly to your doorstep or via will-call part pickup.

Contact your local Road Choice retailer to sign-up to buy parts online.

What is the warranty on my part?

Every Road Choice product line is backed by a minimum 12-month warranty! We’re committed to providing you with high-quality products designed to meet your needs. All Road Choice products are built and tested to withstand real world applications.

Need to file a claim? Road Choice parts purchased at any Mack or Volvo dealership are eligible for claims. These claims must be filed by the dealer.

How can I keep up with Road Choice product releases?
Become a Road Choice Insider! By becoming a Road Choice Insider you’ll receive alerts on the latest product offerings, news, giveaways, events, product promotions and more! Click here to sign-up.
I’m interested in selling Road Choice parts, who can I contact about that?
Road Choice Truck Parts are only available to purchase through Mack Trucks and Volvo Trucks dealerships. Please use our locator to contact your Road Choice retailer.
How long has Road Choice been in business?
Launched on April 25, 2013 with six product lines, Road Choice has grown to offer more than 50 product lines, increasing its truck coverage and continuing to expand.
Who makes Road Choice Parts?
Road Choice partners with industry-leading suppliers from around the world. Our Road Choice suppliers are held to high manufacturing and quality standards to ensure that you’re getting the best part possible.
Where do I find more information about installing Road Choice parts?
We always suggest reaching out to the Road Choice retailer where you purchased the part first! For additional support we’ve provided several parts manuals for download on our site.
I have a question about a Road Choice part I purchased. Who can I contact?
For questions regarding the Road Choice part that you purchased, please contact the Road Choice retailer where you made your purchase. They are your trusted Road Choice experts!
How do I know which part will fit my vehicle?
Please contact your Road Choice retailer to determine the correct part to fit your vehicle. Road Choice is proud to offer over 50 product categories to serve the heavy-duty trucking, trailer, and bus aftermarket marketplace with reliable parts for all makes and models. To find your nearest retailer, enter your address or zip code in the Where to Buy search field.
How do I know which parts are in stock?

In-store product availability will vary by retailer. Please contact your retailer directly for specific product needs. If a part isn’t in stock it can be ordered to get your vehicle back on the road.

DEALERS: Road Choice retailers that wish to check stock levels should check availability in Parts LinQ OR reach out to our Road Choice Support Team via the Road Choice Support Request Form on the DEP. The form is located under Forms > Parts > Road Choice Support Request.

How do I check the status of my Road Choice parts order?

For questions regarding the status of your Road Choice parts order, please contact the retailer where you made your purchase.

DEALERS: Road Choice retailers that wish to check on their order status should reach out to the Road Choice Support team. Please utilize the Road Choice Support Request Form on the DEP under Forms > Parts > Road Choice Support Request.

Find Road Choice parts at more than 600 retailers across the United States and Canada.

WHERE TO BUY